Sales & Sales Management

Professional Selling Skills
This 2 day workshop is designed for those who find themselves in a selling role yet have had little or no formal sales training. It covers all the essentials needed to develop a strong and successful sales careeer from prospecting and qualifying leads, to understanding needs, presenting your solution and closing the sale.

Professional Negotiation Skills
Everyone wants a good deal. Customers bargain hard to get what they feel is best for the organisation. Salespeople need to learn that selling is not just about price. In this 2 day workshop we explore tools and strategies to help you secure a good price for your products and services and sell on value for money – not just the lowest bid.

Key Account Management
Not all customers are the same, some need to be treated differently. This 2 day workshop explores the complex sale and how to prepare a strategy for each of your major accounts and prospects. A must for those selling complex products into complex accounts.

Effective Sales Management
Moving from sales into sales management is a big leap. Understanding how the role is different and what needs to be done to get the best results from your team is vital. In this 2 day workshop we explore what it means to delegate effectively, motivate your team and inspire them to acheive the best results possible.

Proposals that Sell
All the hard work done during the sales process can come undone if you do not produce a winning proposal. In this 2 day workshop we explore a framework that will give the best chance of success every single time you bid for business.

Presentation Skills for Salespeople
When selling to organisations, salespeople are often asked to make a company or proposal presentation. In this 2 day workshop we look at how to prepare and deliver an outstanding presentation of your company, your products/services to give you the best possible chance of closing the deal.

Leadership & Management

Supervisory Skills
The role of supervisor is a difficult one. They are expected to manage others and complete their own work at the same time. In this 2 day workshop we help them come to terms with this dual role, learn about managing others and set goals, monitor progress whilst giving effective feedback to their team.

Becoming A Leader
This 2 day workshop will help you create and accomplish your personal best, and lead others to get extraordinary things done. Leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. By accepting the challenge to lead, you come to realise that the only limits are those you place on yourself.

High Performance Teams
Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? If you want to develop your team’s leadership skills and unleash the talent of your individual team members, this workshop is for you.

Time & Stress Management
Managers and leaders are working at an unrelenting pace and under considerable pressure. In this two day workshop we help you plan and use your most precious resource more effectively and learn how to deal with the pressures that come with the job. We can’t make the stress triggers go away, but we can help you deal with them more effectively.

Performance Reviews
Performance reviews are an essential component of employee development. Setting goals and objectives will give employees a unified focus and targets to aim for. Leaders must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop.

Managing Different People
Every member of your team will be different. It is an essential leadership skill that you learn to understand the differences in their personality and modify your approach accordingly. This 2 day workshop gives you a unique set of tools to help you efffectively interact with your entire team.

Personal Effectiveness

Time Management
This intensive 1 day workshop gives delegates a series of vital tools and techniques for managing their time. It is designed to change the mindset so that attendees realise the importance of managing their time and take a completely different view of this precious resource.

Persuasive Presentations
Almost every job can require you to stand in front of a group of people and make a presentation. Whilst many people find this a terrifying prospect, in a 1 day session we can show you some basic rules and guidelines that ensure your message is clearly understood and that you make a compelling argument that leaves a good improession on those in the audience.

Stress Management
During this 1 day session, attendees get to understand what is causing them stress, what impact it is having on them and several tools and strategies to handle stress more effectively. Stress is inevitable so we need to learn more effective ways to manage our stress rather than try to avoid it. They may be surprised to learn that some stress is actually good for us and can help performance and productivity.

Communication Skills
No matter what role you perform, the chances are you will need to be an effective communicator. In this 1 day workshop we explore the most common forms of communication in business today and look at some guidelines for effective use. We look at face to face, email, telephone and body language – all key forms of communication in use today and determine when and how to use each to its best advantage.

Emotional Intelligence
The ability to get along with others in the workplace is more important than ever. In this 1 day session we explore the concept of emotional intelligence, help delegates assess their own levels and determine what can be done to improve. The four key issues of understanding emotions, controlling them, understanding others and doing something for them are explained.

Problem Solving & Decision Making
As organisations devolve responsibility and delegate as much as possible, many people find themselves having to make serious and complex decisions. This 1 day workshop gives you a series of tools and techniques designed to make sure that the best decision possible is reached.

"You can teach a student a lesson for a day; but if you can teach him to learn by creating curiosity, he will continue the learning process as long as he lives"