The first question we need to answer is “What are the skills required to deliver upon your value proposition to your customers/partners and stakeholders?” The second is – “Does everyone have them?”
Every role in the organisation has two distinct sets of competencies – technical and personal. For example, a mechanic needs a strong set of technical skills depending on their mechanical speciality. But he/she also needs to be able to communicate effectively, make decisions, manage their time and display a degree of emotional intelligence.
We can assist in this area by firstly making sure that both sets of competencies have been properly developed to reflect the needs of the role, and then providing the training and development activities to ensure that all employees are up to speed.
We leave the provision of the technical skills to you as these are usually well documented and there are many excelllent technical training institutes to cater to your needs.
We have developed a series of over 50 workshops designed to instill the required personal competencies. From selling skills to problem solving and decision making, from time management to dealing with conflict, from supervisory skills to leadership development, we have a programme to meet your needs.
All workshops are highly interactive with a focus on involvement and the development of skills that will be of real value back in the workplace. These are fully customisable to meet the specific needs of your team.
For more information on the list of subjects we cover, click on the link below.